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Zailee
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Re: Report site errors here

Post by Zailee »

cg570014 wrote:
Namyre wrote:Are the boxes of chocolates not working for anyone else? Are they supposed to not work sometimes?
I'm also having some issues with the chocolates.
That's weird, they've been working fine for me. :orly:

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Re: Report site errors here

Post by InsaneMind »

Myrin wrote:
RaccoonGirl wrote:The stream was glitching, and whenever I clicked on an egg it said someone else had already taken it. Then I went to the Keep, and now I have six eggs instead of four.
Waiting on Tristan to fix the stream. Meanwhile Rosehill said to freeze any eggs over the limit that you get.
Stream still not working and had the same error with the "Someone else took the egg", and suddenly a bunch of them would appear in my Keep.

Quick question though: What happens if I don't freeze the eggs I get over the limit? Are there any serious issues for my account regarding possible banning for cheating or anything? Or would I just be egglocked for decades until all my eggs hatched?

Also, since I don't follow all of the official threads, is there an update as to when the Stream's going to be fixed? Or what caused it to freeze/glitch/refuse to load?

Thanks in advance for any answers!
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Re: Report site errors here

Post by pegasi1978 »

cg570014 wrote:
Namyre wrote:Are the boxes of chocolates not working for anyone else? Are they supposed to not work sometimes?
I'm also having some issues with the chocolates.
What creatures are you trying to use the chocolates on? The chocolates were disabled for the creature breeds in the breeding competition last year and it's possible those breeds didn't get turned back on.
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Re: Report site errors here

Post by ShaiNeko »

InsaneMind wrote:
Myrin wrote:
RaccoonGirl wrote:The stream was glitching, and whenever I clicked on an egg it said someone else had already taken it. Then I went to the Keep, and now I have six eggs instead of four.
Waiting on Tristan to fix the stream. Meanwhile Rosehill said to freeze any eggs over the limit that you get.
Stream still not working and had the same error with the "Someone else took the egg", and suddenly a bunch of them would appear in my Keep.

Quick question though: What happens if I don't freeze the eggs I get over the limit? Are there any serious issues for my account regarding possible banning for cheating or anything? Or would I just be egglocked for decades until all my eggs hatched?

Also, since I don't follow all of the official threads, is there an update as to when the Stream's going to be fixed? Or what caused it to freeze/glitch/refuse to load?

Thanks in advance for any answers!
We're waiting on Tristan to fix the glitch, and I'm afraid I don't have a definite time when that will happen.

As for anyone not freezing extra eggs, if someone refuses to freeze extras and continues to catch far more than the limit they would receive a warning. If they continued after that, a temporary ban could be given. It's handled case by case.
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Re: Report site errors here

Post by InsaneMind »

ShaiNeko wrote:
InsaneMind wrote: Stream still not working and had the same error with the "Someone else took the egg", and suddenly a bunch of them would appear in my Keep.

Quick question though: What happens if I don't freeze the eggs I get over the limit? Are there any serious issues for my account regarding possible banning for cheating or anything? Or would I just be egglocked for decades until all my eggs hatched?

Also, since I don't follow all of the official threads, is there an update as to when the Stream's going to be fixed? Or what caused it to freeze/glitch/refuse to load?

Thanks in advance for any answers!
We're waiting on Tristan to fix the glitch, and I'm afraid I don't have a definite time when that will happen.

As for anyone not freezing extra eggs, if someone refuses to freeze extras and continues to catch far more than the limit they would receive a warning. If they continued after that, a temporary ban could be given. It's handled case by case.
Thank you for the information!
Releasing the eggs, if possible, works as well for evading that warning/ban, right?
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!Wishlist!
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All kinds of Serendin
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Send me a message with your offer! :D
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ˢᵒ ʷᵃᵗᶜʰ ᵐᵉ~
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Zailee
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Re: Report site errors here

Post by Zailee »

Also a question regarding the not-quite-working-stream:

If we see/notice other players who are actively posting more than the allowed 4 eggs in the click threads, as in we click them all and happen to notice they're all live and owned by the same person and/or seeing them all in said person's keep as live eggs that they're trying to hatch, would it be better for us to report the post like how we would report any other post or to send them a PM, just letting them know the stream isn't working and to freeze extra eggs, etc?

I feel like PMing them ourselves might be a bit too much like players trying to be moderators when they're not though, but is reporting the post/player using the '!' button the best way, or should we PM a mod to let them know instead?

I have noticed a couple people with more eggs than allowed, but they were all mostly new players, who maybe haven't read the rules/don't know there's a normal egg limit of 4. What is the preferred way of us letting staff know if we see this/handling this?

To hatchling only, please:

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I have hatchlings in my Nursery Tab.
↳ Please give them some love.

Sometimes... I have things in my Sale Tab.
↳ PM me if you'd like to make a purchase!

I'm collecting all kinds of wolves and foxes.
↳ PM me if you have any for sale!
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Re: Report site errors here

Post by Morgaln »

Zailee wrote:Also a question regarding the not-quite-working-stream:

If we see/notice other players who are actively posting more than the allowed 4 eggs in the click threads, as in we click them all and happen to notice they're all live and owned by the same person and/or seeing them all in said person's keep as live eggs that they're trying to hatch, would it be better for us to report the post like how we would report any other post or to send them a PM, just letting them know the stream isn't working and to freeze extra eggs, etc?

I feel like PMing them ourselves might be a bit too much like players trying to be moderators when they're not though, but is reporting the post/player using the '!' button the best way, or should we PM a mod to let them know instead?

I have noticed a couple people with more eggs than allowed, but they were all mostly new players, who maybe haven't read the rules/don't know there's a normal egg limit of 4. What is the preferred way of us letting staff know if we see this/handling this?
You can report the posts using the report button.

Under no means are you to PM anyone about it. We don't want people to run around mini-modding. Leave it to the real mods, please.
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Zailee
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Re: Report site errors here

Post by Zailee »

Morgaln wrote:
Zailee wrote:Also a question regarding the not-quite-working-stream:

If we see/notice other players who are actively posting more than the allowed 4 eggs in the click threads, as in we click them all and happen to notice they're all live and owned by the same person and/or seeing them all in said person's keep as live eggs that they're trying to hatch, would it be better for us to report the post like how we would report any other post or to send them a PM, just letting them know the stream isn't working and to freeze extra eggs, etc?

I feel like PMing them ourselves might be a bit too much like players trying to be moderators when they're not though, but is reporting the post/player using the '!' button the best way, or should we PM a mod to let them know instead?

I have noticed a couple people with more eggs than allowed, but they were all mostly new players, who maybe haven't read the rules/don't know there's a normal egg limit of 4. What is the preferred way of us letting staff know if we see this/handling this?
You can report the posts using the report button.

Under no means are you to PM anyone about it. We don't want people to run around mini-modding. Leave it to the real mods, please.
Can and will do. :)

To hatchling only, please:

ImageImageImageImage

I have hatchlings in my Nursery Tab.
↳ Please give them some love.

Sometimes... I have things in my Sale Tab.
↳ PM me if you'd like to make a purchase!

I'm collecting all kinds of wolves and foxes.
↳ PM me if you have any for sale!
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Re: Report site errors here

Post by NuclearGal »

Ummm... It says there is still 1 breeding left for both but there is no option to breed. What do I do?
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Re: Report site errors here

Post by Myrin »

NuclearGal wrote:Ummm... It says there is still 1 breeding left for both but there is no option to breed. What do I do?
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IIRC, arkai only actually become breedable a year after they're released. Those are comet arkai, from this year. They'll be able to breed next January.

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